On Safari, the steps of getting the Hangouts camera to work are a little different since you will need to begin by installing the Hangouts plugin. Then, make sure the right Camera is selected before clicking on the Done button. Granting Access to Google HangoutsĪfter you click the pop-up icon, select the toggle associated with Always allow *URL* to access your camera and microphone. In this case, you can allow camera access to Hangouts by clicking on the blocked-popup icon in the top-right corner of the screen. If that prompt no longer appears, chances are you already interacted with the prompt and disabled it by default. So if you haven’t interacted with the Hangouts prompt until now, look for it in the top-left section of the screen (immediately after you try to open a video call with someone) and click on Allow.
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Since the fix is a little different depending on which browser you’re using, we broke this guide down into two separate guides – one for Safari, and one for the rest of browsers that have very similar instructions (Chrome, Firefox, Opera).įeel free to follow whichever guide is appropriate to your current situation. This is by far the most common issue that will trigger this problem based on user reports and the vast majority of users. Maybe you missed the popup or maybe you mistakenly clicked on Block when the pop-up initially appeared. Regardless of the browser or the operating system that you’re using, keep in mind that Hangouts needs your permission in order to use your camera.
Method 1: Allowing Hangouts to use your camera One of them is bound to resolve the issue regardless of the culprit that’s causing it. For the best results, we advise you to follow the methods in the order that they are presented since they are ordered by efficiency and severity. Down below, you’ll find a collection of verified methods that other users in a similar situation have successfully used to resolve the issue.Īll potential fixes featured below are confirmed to be working by at least one user that was affected by this problem. If you’re looking for a fix that will resolve this issue, this article will provide you with several troubleshooting steps. If this scenario is applicable, you can resolve the issue by changing a Hangouts settings. Instead of sticking with the default camera, Hangouts sometimes pick a different camera when opening a new communication window, which ends up triggering this issue.
Instead of opening a communication window, outdated Chrome browser will redirect the users to a static page saying that the camera is not detected.
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Select how you want to upload your photo or video.Learn about the switch from classic Hangouts to Google Chat. You are no longer able to use classic Hangouts on most platforms.
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You can also download your photos or videos using Google Takeout.Ĭlassic Hangouts is being replaced by Google Chat for everyone. You can find all the photos and videos you’ve shared in the Google Album Archive. You can share photos and videos with other people in classic Hangouts.
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